Welcome to Ac Repair Dubai, your trusted provider of AC repair services in Dubai. By accessing and using our website and services, you agree to the following terms and conditions. Please read them carefully before using our services.
1. Service Agreement
a. Scope of Services
- We offer AC repair, maintenance, installation, and related services in Dubai.
- All services are subject to availability and appointment scheduling.
- We reserve the right to refuse service to anyone at our discretion.
b. Service Appointments
- Customers must provide accurate contact details and address information.
- Appointments can be scheduled through our website, phone, or email.
- If a technician cannot access the premises at the scheduled time, the appointment may be rescheduled, and additional charges may apply.
c. Service Limitations
- Our technicians diagnose and repair issues within a reasonable scope.
- We are not responsible for pre-existing issues, third-party damages, or any problems beyond our control.
- We do not guarantee the resolution of problems caused by manufacturer defects or improper use of the AC system.
2. Payment and Pricing
a. Pricing Policy
- All prices are listed in AED and are subject to change without prior notice.
- Quotes provided are based on an initial assessment and may be revised after inspection.
b. Payment Terms
- Payment must be made in full before or upon completion of the service.
- We accept payments via cash, credit/debit cards, and online transfers.
- Any unpaid invoices may be subject to late fees and legal action for collection.
c. Refund Policy
- Refunds will only be issued in cases where the service was not provided as agreed.
- Customers must report service dissatisfaction within 24 hours for any claims.
- Cancellations must be made at least 24 hours in advance; otherwise, a cancellation fee may apply.
3. Warranty and Liability
a. Service Warranty
- We offer a limited warranty on our repair services for a specific period [Insert Warranty Period].
- Warranty does not cover issues arising from misuse, external damage, or unauthorized repairs.
b. Limitation of Liability
- Our liability is limited to the amount paid for the specific service rendered.
- We are not responsible for any indirect, incidental, or consequential damages.
c. Customer Responsibilities
- Customers must provide accurate information regarding their AC unit and service requests.
- Customers are responsible for maintaining their AC unit according to manufacturer recommendations.
4. User Conduct and Website Usage
- Users must not engage in fraudulent activities, unauthorized access, or misuse of our website.
- Any attempt to harm our reputation, services, or website functionality may result in legal action.
- Customers may not use our website for illegal or unauthorized purposes.
5. Privacy and Data Protection
- We collect and use customer information in accordance with our Privacy Policy.
- Personal data will not be shared with third parties without consent, except as required by law.
6. Changes to Terms and Conditions
- We reserve the right to modify these terms at any time.
- Customers are encouraged to review this page regularly for updates.