Welcome to Ac Repair Dubai, your trusted provider of AC repair services in Dubai. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
1. Information We Collect
When you use our website or services, we may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Residential or business address
- Payment details (if applicable)
b. Non-Personal Information
- Browser type and version
- IP address
- Pages visited on our website
- Time and date of access
- Referring website
We collect this information to enhance user experience, process service requests, and improve our website’s functionality.
2. How We Use Your Information
We use your information for the following purposes:
- To provide AC repair and maintenance services
- To respond to inquiries and customer support requests
- To process payments and service bookings
- To send appointment reminders and service updates
- To improve our website and service offerings
- To comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
3. Data Security
We implement strict security measures to protect your personal information from unauthorized access, misuse, or disclosure. Our website uses SSL encryption to secure data transmission. Additionally, we restrict access to personal data to authorized personnel only.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies.
5. Third-Party Services
We may use third-party service providers for payment processing, analytics, and marketing. These providers have their own privacy policies, and we encourage you to review them before using their services.
6. Your Rights and Choices
As a user, you have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request a copy of the data we hold about you
- Withdraw consent for data processing (where applicable)
To exercise your rights, please contact us at [Insert Contact Email].
7. Data Retention
We retain personal information only for as long as necessary to fulfill service obligations and comply with legal requirements. Once data is no longer needed, we securely delete or anonymize it.
8. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us to request its removal.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this page regularly to stay informed about how we protect your data.